Commonly Asked Questions
Where are you located?
5550 Lawrence Ave. E Unit 5, Scarborough, Toronto, ON.
Our newly renovated bakery is located in our very own neighbourhood of West Rouge, located in the sweet spot between Toronto and Durham Region! Find us in Centennial plaza off of Port Union Rd. We're tucked in the corner between Pizza Pizza and the Pharmacy.
What are the store hours?
Tuesday: 11am - 7pm
Wednesday: 11am - 7pm
Thursday: 11 am - 7 pm
Friday: 11 am - 7pm
Saturday: 11 am - 5pm
Closed: Sunday - Tuesday
Find our most up to date hours on Google.
Do you offer allergen-free baking?
We handle many allergens in our kitchen including nuts, eggs, gluten, dairy and other allergens, as a result everything is on a may-contain basis.
However some macaron flavours are gluten-friendly as they're made with almond flour. Bars, cookies and cakes contain dairy, eggs, wheat and some flavours contain nuts, including peanuts.
Please contact us with any concerns: jacandjillsbakes@gmail.com
How long will my treats stay fresh?
We bake everything fresh in house and with proper care your treats will stay fresh up to a week! Follow these tips below.
Macarons, bars and cake will keep well for up to a week when stored in an airtight container in the fridge. Cookies are best enjoyed within a few days and should be stored in an airtight container on the counter.
Macarons, bars and cakes taste their best at room temperature or slightly chilled, so take them out of the fridge thirty minutes to an hour before serving.
Do you offer custom cakes?
Yes we do! Please note, our minimum for custom orders is $125, with 3 weeks notice required for Saturdays pick-up only. Click here for our Custom Request Form.
Can I order a cake last minute?
We have last minute cakes that are ready to order online (click here)
We also have smaller walk-in cakes available in store daily, while supplies last.
Can you deliver my cake?
Delivery may be available upon request for large custom orders.
How do I transport and care for my cake?
We're glad you asked!
Please read our Cake Care Tips here for information about storage, serving, transporting & more.